Friday, March 23, 2012

Next Stop on the Complaint Train: CEO

Since my monitor has died, official cause death by cat, I need to go buy a new one. This in itself is a hassle because I want a laptop. The tower I have is 10 years old and I just don't see the point in spending $100 on a monitor when I can just get a laptop. Oh money, you wiley vixen you. Anyway, until I have my home "office" back you get an update!

If you're not up to speed on The Great Living Social Debacle you can read up on it here and here.


Can I be blunt? I want to rip this woman's head off and feed her to wild animals.

Unfortunately, I am easily irritated by small, non life altering things. Slow walkers, people who stop at yield signs, tourists and in this case, people who don't return phone calls. Nothing is more irritating than trying to resolve an issue and being promised a return phone call "before the end of the day" only to never receive said call, and it's 4 days later. It makes me feel as if my issue and concern is not important. It's also fucking rude.

I'm so tired of getting the run around from Living Social. I mean, honestly, how hard is it to find $360 when you have "reference numbers" to track it with? The most recent update is that LS doesn't have the money and that Wells Fargo needs to return it so they can issue the refund properly.

Umm.. what?

That's the same information I was given a month ago. Funny how time passes and things aren't getting resolved. At this point it's a back and forth argument with them and Wells about who has the money. I feel like the parent on a cross country drive who's trying to keep two kids in the backseat from fighting. I've sent e-mails, I've called, I've reported them to the BBB.... I'm about to go ape shit.

So what's next? How do I elevate my displeasure with the company and requests for an immediate resolution without ending up in jail? A letter to the CEO. I don't think my letter will reach the person I intend to read it, but what other choice do I have? I've screamed and bitched on Twitter and Facebook and unlike Lost in Idaho, I don't even get the courtesy of a canned response. That means they've at least acknowledged his issue. I'm still waiting for that train.

Someone please send cupcakes before my rage reaches Godzilla level.


6 comments :

  1. Ah, so annoying! Don't stop fighting! 

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  2. It is fact that loudest, rudest, most obnoxious person in the room gets attention. Go nuts, it's your only choice at this point. You have to turn from your sweet self into "THAT" girl...I know, but it will only hurt for a minute, I promise! 

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  3. If I could send you cupcakes I would, at the very least I can send you a comment again. It turns out it's just Chrome that hates Disqus, it's working fine on Firefox. Oh and I find myself annoyed by small insignificant things too. People may suggest I have anger issues but my biggest issue is that you won't let me take it out on you. Just like how my drinking problem is that I'm out of beer.

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  4. Just so you know, I immediately thought of Journey after I read this. But no, I don't intend to.

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  5. Dear Chrome, how dare you prevent Mark from commenting. Try it again and I'll delete you from my life like Myspace. Love, CTAM

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  6. YOU DAMN LIVING SOCIAL PEOPLE! GIVE MY GIRL BACK HER MONEY!

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